Customer care
Contact Legacy London
Ask about an order, sizing, delivery or a product. Our customer care team will help by email or phone during United Kingdom business hours.
Rooted in Tradition, Reaching for Tomorrow
Legacy London designs in Britain and makes in Sri Lanka. We focus on knit structure, fit and fabric so each garment works hard in a modern wardrobe. Contact our team if you want help choosing a style or size.
Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor its progress. You can also track your order directly from your account on our website.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. For a smooth return process, please refer to our returns page where you can find detailed instructions and how to obtain a shipping label.
How can I contact customer service?
Our customer service team is here to help. You can reach us by email at customerservice@legacylondon.co.uk, or call us at +44 203 488 6879 during our business hours: Monday to Friday, 9 AM to 5 PM GMT.
